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Trusted

Retired Police Officers

Experienced

Knowledgeable & Multi-skilled

Safe

Enhanced DBS (CRB) Checked

How it Works

Trust in Blue is an agent which connects families, individuals and businesses across the UK with trusted and reliable self-employed handymen. Each of our handymen carries an Enhanced DBS (CRB) Certificate, all are verified retired police officers and all must prove their skills prior to joining our network.

Your Enquiry

You can make a handyman enquiry online or by calling our friendly Helpdesk on 0800 255 0 255. You can also contact us on behalf of others, such as relatives or friends. Our Helpdesk team will then pass your enquiry on to your nearest local handyman.

Our Response

Within 48 hours your handyman will be in touch to discuss your job in more detail. At this stage they will arrange a convenient Estimate Visit date with you. If for any reason they can’t help you with the job then you will receive a call from the Helpdesk to let you know.

Estimate Visit

Within 2 weeks of your enquiry you’ll receive a visit from your handyman to view the job. At this stage the handyman will give you a written estimate for works.

Works

Smaller jobs can often be done then and there on the Estimate Visit. Larger jobs will be arranged with your handyman for a convenient date. If you find that you need to reschedule a job please give at least 24 hours’ notice so that the handyman can plan accordingly.

Payment

For domestic clients payment is due directly to the handyperson after the job has been completed. You can pay by cash, cheque or BACS to the handyperson themselves.

Receipt

Regardless of which payment method you choose to use you’ll receive a summary receipt for payment directly from your handyman on completion of your job.

VAT Registered Account Clients

If you are a VAT Registered business please set up an account and our Helpdesk will then be able to issue VAT invoices from TIB Services Ltd.

Review

After the job is completed we will ask you to review your handyman. Regular reviews allow us to maintain the highest levels of customer service. It’s also a chance to say ‘thanks’ if you feel the handyman deserves it!

Great service from Malcolm. He arrived on time, did the work well, was polite and tidy and charged me £50 less than the estimate. Can’t fault him.

Graham Wood

My 91 year old mother needed some window frame repairs. The price was fair and he was very pleasant and for an old person living alone it is very reassuring to have a trustworthy person.

Caroline Antlett

On time, polite and did an excellent job. Asked for more jobs to be done in the near future.

Carole Chetty

The booking process was easy, his communication was fantastic and he was a joy to have in the office. I would highly recommend this company and will definitely be using them in the future!

Victoria Peck

Very happy with all the work Martin has done, timekeeping and quality excellent and price at the current rate.

Antonia Harmer